Refund Policy

We offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

If your return is approved, refunds will be issued to your original payment method after the item is received and inspected.

Shipping costs are non-refundable unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. We will arrange a replacement or refund at no additional cost.

Non-Returnable Items

Items that have been used, damaged due to misuse, or returned after 14 days are not eligible for a refund.

Contact Information

If you have any questions about our Refund Policy, please contact us at:

Email: support@calmipet.co